01 / Define the entry point
Agree who receives issues, which ticket channel to use and the support window. Keep a shared record.
02 / Agree escalation
Classify issues by business impact. Maintain contacts at headquarters, local teams and suppliers; agree commitments against available resources.
03 / Prepare handover material
Maintain a system inventory, dependency map, operating steps and access-request process. Manage credentials through a dedicated secure channel.
04 / Review recurring issues
Turn incident reviews, outstanding actions and knowledge gaps into reusable guidance for the team.
This checklist supports project preparation. It does not determine legal, tax or regulatory requirements for your business; obtain a case-specific assessment from qualified advisers.